AI improves customer service only when it supports humans, not replaces them

AI can lower prices– however done incorrect, it pushes away consumers. See exactly how forward-thinking brand names are mixing automation with genuine assistance.
The blog post AI boosts customer care just when it sustains human beings, not changes them showed up initially on MarTech …
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发布者:Bill Dally,转转请注明出处:https://robotalks.cn/ai-improves-customer-service-only-when-it-supports-humans-not-replaces-them/

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