Alpine Aerotech: Industry-leading reputation

This sponsored article was created by Perception journal, the sponsored content material division of MHM Publishing, on behalf of Alpine Aerotech.

For greater than three many years, Alpine Aerotech has been acknowledged as a one-stop store for high-quality helicopter upkeep, restore and overhaul (MRO) providers.

At its base in Kelowna, British Columbia, and its totally geared up facility in Abbotsford, B.C., Aerotech’s capabilities vary from easy repairs and inspections to intensive plane upgrades and full refurbishment.

As properly, the corporate specializes within the design, certification and manufacturing of helicopter elements and equipment at a satellite tv for pc manufacturing facility additionally positioned in Kelowna.

Aerotech is accredited as a service middle for Airbus and Leonardo, and is among the largest Bell service facilities on this planet.

“Our complete capabilities are actually on account of our numerous workforce,” defined Jeff Denomme, Aerotech’s president. “Now we have material consultants throughout many specialties who’re all dedicated to offering best-in-class service to our prospects. Aerotech’s progress has been attributed to by the successes of our skilled workforce, and the robust relationships they’ve developed with our loyal prospects.”

A kind of workers is Crystal Bruce, an plane upkeep engineer (AME) and avionics technician who began at Aerotech in 2013 after serving within the Royal Canadian Air Power (RCAF) for eight years — together with two excursions in Afghanistan — sustaining the RCAF’s fleet of CH-146 Griffon helicopters.

Whereas engaged on the Griffon — a militarized variant of the Bell 412 — Bruce recalled seeing parts provided by Aerotech, main her to concentrate on becoming a member of the corporate as she transitioned to civilian life.

“They actually care about who they bring about in, in order that we develop into a close-knit group,” Bruce stated. “Morale is de facto excessive as a result of there’s loads of care taken to help individuals. Like with me, [they said] ‘You’re all for avionics? Go forward, have a attempt.’”

Bruce was given the chance so as to add avionics to her skillset, and not too long ago completed autopilot and electrical coaching on the 412 at Bell’s headquarters in Texas.

“I do methods installs for avionics [and] construct wiring harnesses, and we do loads of heavy-duty avionics upgrades, together with our Garmin G500 STC,” she stated.

As a part of the 120 workers at Aerotech’s 64,000-square-foot (5,950-square-meter) HQ in Kelowna, Bruce and her colleagues get the chance to work with the group of 30 on the firm’s 30,000-sq.-ft. (2,790 sq.-m) facility in Abbotsford.

“We’re one other useful resource for Aerotech, 320 kilometers [200 miles] to the west of Kelowna,” defined Steve Storteboom, basic supervisor of the store positioned at Abbotsford Worldwide Airport (YXX).

“We will help industrial operators with heavy upkeep, and personal operators with common upkeep — there’s fairly a little bit of range within the varieties we service. Proper now, we’re engaged on a traditional Bell 206B, a 407GXP and a 212, and we now have prospects with brand-new Bell 505s and 407GXi helicopters.”

Storteboom factors to his help of his workers as a key a part of the tradition of Aerotech and is most pleased with the consumer suggestions he passes to the group.

After finishing up intensive work on a Bell 212, Storteboom stated he requested the consumer, “‘How’s the plane operating?’ He simply stated, ‘It’s the perfect one within the fleet,’ and booked his subsequent plane in for service.”

Aerotech’s central planning division ensures that the corporate operates as one enterprise, seamlessly integrating the Kelowna and Abbotsford services, its manufacturing division, and all of the totally different departments throughout the group.

“Our planning division is the hyperlink between the shopper and ‘every part Aerotech,’ so our buyer has a single level of contact. That eliminates the widespread downside of getting misplaced within the shuffle,” Denomme defined. “We report immediately from the ground to the shopper with 100% visibility on each undertaking, so there are not any surprises on the finish.”

Storteboom added: “After I get a name from a buyer, I coordinate with the planning division to find out whether or not Kelowna or Abbotsford is the perfect match for the scope of labor and if we have to shift additional manpower between the areas.”

Brad Brossart, a veteran of the B.C. helicopter {industry} for 21 years, leads Aerotech’s planning division with its many crucial capabilities. Brossart holds an AME license and his background supplies him with the important abilities that he makes use of daily.

“We’re the central level of contact,” Brossart defined. “From preliminary inquiry, the planning group helps decide the scope of labor [and] a value quote, and directs the work by means of the assorted departments and undertaking phases. We offer progress updates to our prospects and guarantee all expectations are met.”

“Buyer suggestions speaks for itself,” Denomme said. “Now we have a really personable, trustworthy method, and we imagine that’s why our prospects return 12 months after 12 months. Our persons are our greatest asset. It’s essential to permit workers to have the chance to do issues otherwise. All of us have totally different backgrounds, and the most important factor is listening to our workers and making adjustments for the higher.” 

Denomme’s ardour for aviation is vital to his administration philosophy, guaranteeing that the groups in Kelowna and Abbotsford have his full help.

“Now we have a shiny future forward of us — we now have some thrilling tasks and alternatives on the horizon that can improve Aerotech’s industry-leading status.”

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