Over the previous 20 years, the get in touch with facility sector has actually assured capacities that will considerably boost consumer experience. This is necessary since CX is currently the leading brand name differentiator, with lots of customers switching over commitments as a result of a solitary disappointment. Though it holds true that the get in touch with facility suppliers have actually provided brand-new capacities such as omnichannel […]
The article Can generative AI enable contact centers to deliver on their promise? showed up initially on SiliconANGLE.
发布者：Zeus Kerravala，转转请注明出处：https://robotalks.cn/can-generative-ai-enable-contact-centers-to-deliver-on-their-promise/
