Henry Ford is typically attributed with claiming, “If I had actually asked individuals what they desired, they would certainly have claimed much faster steeds.” This declaration stays among one of the most effective cautions versus step-by-step reasoning. Enhancing wherefore currently exists hardly ever supplies improvement. Specifically when all indications indicate the truth that it is falling short. Client service […]
The message Customer service at a crossroads: Why build ‘faster horses’ when what you need is a car? showed up initially on SiliconANGLE.
发布者:Doug Marinaro,转转请注明出处:https://robotalks.cn/customer-service-at-a-crossroads-why-build-faster-horses-when-what-you-need-is-a-car/