It started as a note adhered to the wall surface throughout a 2018 conceptualizing session at Experian plc’s customer service system. The two-word concept– “rating increase”– was just one of a hundred that showed up that day, however it was the one that assisted in saving the business’s $2 billion customer solutions service. Experian’s customer department […]
The blog post From credit ratings to AI in the cloud: Experian’s quiet reinvention showed up initially on SiliconANGLE.
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