PAG: Instant Access to Over 200,000 Flight-Ready Spares

This sponsored article was ready by Perception journal, the sponsored content material division of MHM Publishing, on behalf of PAG.

Offering industry-leading upkeep, restore, and overhaul (MRO) providers has made Precision Aviation Group (PAG) the plain alternative for mission-critical operators. PAG presents a full suite of MRO and provide chain providers for fixed- and rotary-wing platforms worldwide.

PAG is a market chief in terms of making important investments to broaden its inventories, service capabilities, restore stations, and geographical places. Each effort aligns with the corporate’s dedication to supporting aviation operators wherever and nonetheless they fly.

“Our clients don’t have to seek out completely different suppliers for the parts they want — they name PAG,” stated David Mast, PAG’s president and CEO. “As a worldwide model, our previous efficiency speaks for itself.”

PAG understands the direct and life-threatening penalties for mission-critical operators the longer their plane is grounded. That’s why the corporate takes nice pleasure in turning into their trusted MRO service supplier.

“Once we are in an AOG scenario, PAG goes to be the primary name that we make,” stated Scott Hutchison, director of procurement and provide chain at Pacific Coastal Airways in British Columbia — a loyal PAG buyer for 15 years. “We might attain out any time, day or evening, they usually’ll reply. That stage of customer support is efficacious for a company like us that doesn’t sleep.”

For an organization like Pacific, one grounded plane might price the airline anyplace from $20,000 to $40,000 a day — however there’s extra than simply financial penalties in an AOG scenario.

“Lots of what we do is within the small villages we help. We deliver individuals down into the large metropolis for medical causes, physician’s appointments, issues that they’ll’t get within the communities they’re in,” he stated. “Having the ability to hold our machines within the air with the assistance of an organization like PAG, I don’t know should you can truly put measure on that.”

To make sure PAG continues to meet its dedication to clients, the corporate has organized its MRO service choices inside 4 key market segments: avionics, parts, engines, and manufacturing/DER.

“We’ve expanded our capabilities in each phase,” stated Ketan Desai, PAG’s chief gross sales and advertising and marketing officer. “As a trusted {industry} chief, we’ve to remain forward of the evolving aerospace setting and our clients’ altering necessities.”

Certainly one of PAG’s distinctive attributes is its trademarked Stock Supported Upkeep, Restore and Overhaul (ISMRO) program — a value-add service that places the corporate in entrance of provide chain points which have plagued the remainder of the {industry}.

By a strong stock, ISMRO helps PAG’s MRO capabilities throughout all its enterprise segments. Actually, PAG invests round $150-million in rotable, flight-ready stock — a major funding with the goal of preserving aviation operators mission prepared.

“Likelihood is that eight of the ten parts you’re searching for will probably be on our cabinets able to ship inside half-hour,” Desai stated.

In contrast to a typical restore station, the place clients may need to attend 20 to 30 days to get their parts overhauled, PAG’s ISMRO program provides clients the choice

of getting alternative components shipped out the identical day. This eliminates provide chain delays, and extra importantly, it will get plane again within the air sooner.

“The ISMRO program evaluates the shopper’s asset, permitting us to cost clients the very same greenback quantity as having their very own parts fastened,” Desai stated. “It’s a singular mannequin, and there’s no one else in our {industry} that provides ISMRO for all 4 market segments.”

Wanting forward, PAG plans to accumulate extra service capabilities and geographic places, notably specializing in the engine and element providers segments. Whereas different opponents have been hesitant to put money into these areas throughout instances of disaster, PAG has taken a management position in placing the enterprise of its clients first.

“Buying amenities and companies and including extra places really improves the shopper expertise, permitting us to assist get their plane again within the air sooner,” Mast stated. “In the end, we contemplate ourselves the very best worth. Prospects have stated we’re very competitively priced, contemplating the service and availability
they get with PAG.” 

Avionics providers

Half failure can floor an plane till the half is changed. For many fleet operators, preserving flight-ready spares readily available is a monumental activity. A trusted components provider obtainable 24/7/365 is a necessity. Whatever the measurement or location of an operation, clients depend on PAG for immediate entry to the corporate’s experience and over 200,000 flight-ready line gadgets.

“From legacy merchandise to present technology platforms, PAG can present any avionics help an operator wants, wherever they’re positioned,” stated Mark Stemwedel, PAG’s vp of avionics technical providers.

A variety of upkeep, restore, and overhaul (MRO) providers and flight-deck techniques are provided, together with:

• Engine and flight controls, climate radar

• Navigation and communication techniques

• Flight recorders, lighting, knowledge printers

In 2022, PAG added new capabilities to its rising suite of avionics providers by buying Velocity Aerospace Group. Velocity’s EDN Aviation facility in Van Nuys, California, focuses on:

• Multilayer circuit board assemblies

• Cable and wiring harnesses, avionics enclosures

“By Velocity’s amenities in Fort Lauderdale, Florida, and Burbank, California, PAG helps avionics, electrical techniques, fireplace safety, inside lights, water/waste assemblies, and extra,” Stemwedel stated.

PAG’s knowledgeable in-house avionics MRO providers lead to way more environment friendly and cost-effective help than that of its opponents, at a fraction of the turnaround time.

Whereas many conventional unique tools producers (OEMs) could supply built-to-order service on spares, PAG’s robust relationships with OEMs permit its clients to make fast purchases from the corporate’s $150-million flight-ready components stock.

Part providers

Performing over 100,000 repairs for six,500 clients in 90 international locations yearly, PAG is properly established as a worldwide chief within the MRO {industry}. With specialised restore capabilities, PAG can save clients 1000’s of {dollars} by repairing parts in-house.

PAG’s element providers phase focuses on what was primarily the corporate’s unique enterprise mannequin, offering MRO help for starter mills, wheels, brakes, touchdown gear, hydraulics, pneumatics, devices, and batteries.

In keeping with Jordan Webber, vp of element providers, “Our distinctive capabilities inside this phase are twofold. We cowl the whole product line and our geographic attain is intensive. As a one-stop answer for patrons, there aren’t many firms that may supply PAG’s depth and breadth of help,” Webber stated.

With the acquisition of Hint Aviation in Jackson, Mississippi, PAG’s complete MRO providers embody specialization in Beechcraft King Air and 1900 touchdown gear, in addition to airframe element exchanges and overhauls.

PAG has 5 starter generator retailers strategically positioned all through the world, together with one in Australia, Canada, and Brazil and two within the U.S., giving PAG a singular aggressive edge.

“That’s an distinctive providing. Individuals don’t have to move components midway internationally to get them serviced,” Webber stated. “We can be found the place our buyer base is positioned.”

PAG not solely overhauls starter mills, with the acquisition of Precision Rewind Providers (PRS) in Harmony, Ontario, the corporate rewinds these parts in-house.

“As an alternative of scrapping out an merchandise, we’ve inner functionality to supply cost-saving full rewind. Our clients don’t have to purchase new,” Webber stated.

Engine providers

Repairing and overhauling fixed- and rotary-wing engines and engine equipment is a core PAG functionality. This features a broad vary of MRO and provide chain options supporting:

• Engines, modules, gasoline controls, governors

• Bleed valves, nozzles, gasoline heaters

• Turbine blades, compressors, and kit packing containers

“Our clients are searching for well timed and detailed help for inspection/restore providers, or fast entry to our stock of PAG-owned spares,” stated Keith Stringer, vp of engine providers.

By the acquisition of Keystone Turbine Service (KTS), PAG acquired Rolls-Royce’s second largest Licensed Upkeep Restore Overhaul Middle (AMROC) and recipient of the coveted Rolls-Royce “Greatest in Class” award for 3 consecutive years.

PAG presents an all-in-one answer, supporting inspection, restore, and full overhaul of the Rolls-Royce M250 and RR300 sequence of gasoline turbine engines, together with modules, equipment, and parts, in addition to testing providers. PAG additionally offers Honeywell and Triumph equipment, parts, spare components, and area service help.

In 2022, PAG acquired Pacific Turbine Group (PTB), increasing its restore capabilities for the Pratt & Whitney PT6 and Honeywell TPE331 engine traces.

“PAG offers the interior repairs essential to return the engine to service in a well timed and cost-effective manner, in addition to the restore or overhaul of the meeting,” Stringer stated.

PAG creates customized help options, incorporating new or used serviceable materials (USM) and inner reworks to handle prices whereas making certain high-quality requirements. The corporate has taken nice strides to put money into stock, new capabilities, and technical coaching, permitting mission-critical operators to have fast entry to components and well timed help.

Manufacturing/DER providers

Mission-critical operators know the significance of preserving their plane flight prepared. With PAG’s manufacturing/DER phase, mission-critical operators can obtain MRO providers for over 1,100 completely different:

• Armatures, stators, rotors

• Spherical wire, solenoids, coils

• LCD shows

“PAG is one among solely two amenities in North America that may restore plane LCD shows utilizing proprietary processes,” stated Mark Stemwedel, vp of avionics technical providers.

PAG additionally focuses on manufacturing and refurbishing cockpit panels, multilayer circuit board assemblies, cable and wiring harnesses, avionics enclosures, and cockpit sub-assemblies.

“Apart from incorporating the ISMRO provide chain mannequin into this phase, our skill to resolve an issue for a buyer, whether or not it’s manufacturing a cockpit panel or repairing LCD shows, provides us distinctive capabilities,” Stemwedel stated.

PAG’s manufacturing/DER providers lead to many benefits for the shopper, together with spectacular cost-savings. For instance, PAG’s proprietary reverse engineering processes can yield, in some instances, $10,000 to $25,000 in financial savings for a single LCD restore.

By inner improvement and acquisitions, PAG has added over 900 particular DER repairs, and its engineers are consistently engaged on initiatives that can yield clients higher turnaround instances and elevated financial savings on components prices.

To make sure continued readiness to fulfill buyer wants, PAG has dedicated intensive assets to additional develop its manufacturing/DER providers phase.

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