In May 2024, Sonos launched a totally restored and upgraded mobile application for Android and iphone. The brand-new software application was implied to boost efficiency, make the application really feel even more personalized, and enable brand-new functions in the future. However consumers instantly grumbled regarding numerous pests, weakened Sonos audio speaker system efficiency, and includes that had actually gone missing out on.
The conflict efficiently torpedoed Sonos’ track record with several consumers. In the months because, Sonos has actually functioned to restore their count on, address problems with the revamped application, and revive functions that were missing at launch. The firm still hasn’t completely recuperated from its substantial error. On January 13th, 2025, Sonos introduced chief executive officer Patrick Spence would certainly tip down after he was not able to transform points about.
- Sonos is still trying to figure out why everyone hates its app
- Sonos’ chief marketing officer has left the company
- Sonos explored creating a MagSafe speaker for iPhones
- Sonos lays off 200 employees as its struggles continue
- Sonos continues to clean house with departure of chief commercial officer
- Sonos’ chief product officer is leaving the company
- Sonos’ interim CEO hits all the right notes in first letter to employees
- Sonos CEO Patrick Spence steps down after disastrous app launch
- Sonos plans return-to-office push for its product teams
- Sonos Arc Ultra review: don’t call it a comeback (yet)
- Sonos revenue falls in the aftermath of the company’s messy app debacle
- Sonos has a plan to earn back your trust, and here it is
- You can now gripe to Sonos about its app on the weekends, too.
- Sonos opens a Trello board so we can see how it’s fixing the busted app
- Sonos’ latest app update fixes just a fraction of its problems
- Sonos CEO says the old app can’t be rereleased
- Sonos considers relaunching its old app
- Sonos lays off 100 employees as its app crisis continues
- Sonos delays two new products as it races to fix buggy app
- Sonos puts the apology for the new app right in the app.
- Sonos CEO apologizes for disastrous rollout of new app
- Sonos customers complain about missing features in redesigned app in community AMA
- Sonos says its controversial app redesign took ‘courage’
- Sonos announces redesigned app that puts everything on your homescreen
- This is the new Sonos app, coming May 7th
发布者：Verge Staff，转转请注明出处：https://robotalks.cn/the-sonos-app-fiasco-how-a-great-audio-brand-nearly-ruined-its-reputation/
