Why forced choices reveal more customer insights than ratings

Better CX understandings begin with forced selections. Discover why decision-based studies surpass scores in anticipating actions.
The blog post Why compelled selections disclose even more consumer understandings than scores showed up initially on MarTech …
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发布者:John Njiraini,转转请注明出处:https://robotalks.cn/why-forced-choices-reveal-more-customer-insights-than-ratings/

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