, /PRNewswire/ — Xiao-I Corporation (NASDAQ: AIXI), a world leader in cognitive intelligence solutions, on the present time announced the contract renewal with a properly-known Sino-European car joint endeavor for its luminous dialogue robot and trim disclose customer service solutions. This endured partnership highlights the considerable return on funding and tangible industrial enhancements delivered by Xiao-I’s endeavor-grade AI platforms. The client, a considerable participant in the Chinese language car market, applied the solutions to modernize its customer service operations. The renewal signifies a success deployment and the client’s self assurance in leveraging AI for sustained industrial yelp. The engagement utilizes two core platforms from Xiao-I’s suite of cognitive AI merchandise:
- Intellectual Dialogue Robot (iBot Skilled): According to the evolved model, this multi-channel, multi-modal platform handles a gigantic range of client inquiries—from product info and policy session to after-sales toughen and appointment scheduling—all over net sites, cell apps, and social messaging platforms. Its 0-code/low-code architecture permits for like a flash deployment and easy adaptation to evolving industrial needs.
- Orderly Insist Buyer Carrier: This solution provides strong, 24/7 disclose-essentially based toughen, enabling clients to have interaction naturally by diagram of cell phone for providers esteem space updates, advanced queries, and net in touch with routing, guaranteeing seamless human-agent handoffs when foremost.
The integration of these AI solutions has driven considerable, measurable outcomes for the automobile client, including enhanced customer journey by diagram of 24/7 instant toughen that make sure instructed responses and greater pride scores. This has been coupled with a marked net greater in operational efficiency, as the considerable good buy in take care of time for routine queries permits human brokers to devote their abilities to more advanced, excessive-price interactions. Furthermore, the automation of a dapper quantity of repetitive inquiries has resulted in big annual price financial savings, establishing a more scalable and optimized service model for the future.
About Xiao-I Corporation
Xiao-I Corporation is a main cognitive intelligence endeavor in China that supplies a various range of commercial solutions and providers in man made intelligence, covering natural language processing, disclose and image recognition, machine finding out, and affective computing. Since its inception in 2001, the Firm has developed an broad portfolio of cognitive intelligence applied sciences which would perchance additionally very properly be highly magnificent and had been applied to a broad diversity of commercial cases. Xiao-I powers its cognitive intelligence merchandise and providers with its reducing-edge, proprietary AI applied sciences to enable and promote industrial digitization, luminous upgrading, and transformation. For more info, please talk to: www.xiaoi.com.
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SOURCE Xiao-I Corporation
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