Attuned Intelligence Raises $13M to Transform Hospital Call Centers with Supervised AI

Currently Dealing With Hundreds Of Medical Facility Telephone Calls Each Day, from Emergency Situations to Regular Demands, Attuned’s AI Voice Representative Handles one of the most Essential Client Discussions

Attuned Intelligence, a health care AI firm, arised from stealth today with $13 million in seed financing led by Radical Ventures and Limit Ventures. Attuned’s monitored voice AI is purpose-built for healthcare facility and health and wellness system telephone call facilities, addressing every individual telephone call promptly while securely dealing with as much as 70% of all communications. The funding will certainly increase item advancement, group development, and proceeded implementations throughout healthcare facilities and safety-net suppliers across the country.

Client gain access to in the united state goes to a snapping point. Healthcare facilities invest 10s of billions of bucks annually available facilities, yet high turn over, contraction, and relentless jobs suggest that many are running with just ~ 60% of the personnel they require. Therefore, long haul times and bewildered frontline groups leave countless clients incapable to get to treatment.

” We established In harmony with climb to among medical care’s hardest gain access to difficulties: to address and deal with all individual telephone call,” states Domenic Donato, Founder and Chief Executive Officer at Attuned. “Our system provides prompt, caring gain access to for clients while providing procedures groups real-time oversight. Created initially for hospital-grade range, security, and situational breadth, the action from health and wellness systems has actually been frustrating. We’re presently onboarding several healthcare facilities weekly and taking countless telephone calls each day.”

Attuned’s system incorporates instantaneous action with split AI guidance and clear human oversight. Regular demands are securely automated, immediate concerns are intensified instantly, and procedures leaders can see specifically just how choices are made. The system sustains several languages to fulfill varied individual demands. Healthcare facilities can go online within days with basic telephone call forwarding and after that effortlessly incorporate with their EHR systems over the complying with weeks.

Very early outcomes have actually revealed a quantifiable influence. At Lowell Area University Hospital, which offers 40,000 clients yearly, Hip to went stay in 10 days and currently responds to every contact us to the primary line, 24/7. At over 6,000 telephone calls weekly, the system areas whatever from emergency situations and drug inquiries to invoicing and documents, commonly throughout several languages where security and precision issue many. By partnering with Attuned, Lowell CHC gets on track to automate over 70% of its telephone call facility, maximizing sources that can be rerouted to individual treatment.

Padma Sastry, Principal Info Policeman at Lowell Area University hospital, states, “At Lowell CHC, our dedication to technology is constantly directed by the demands of our area. Simplifying individual gain access to, making sure language gain access to, and preserving an extraordinary experience at every touchpoint go to the heart of whatever we do. Our deal with Attuned has actually been a vital action in sustaining our group to supply on these objectives, and we are honored to work together with similar companies that share our vision of changing exactly how we offer our area.”

Attuned is scaling promptly with several health and wellness systems and safety-net suppliers at different phases of implementation. Each existing execution deals with countless telephone calls each day, touching numerous countless individual lives. As an example, one health and wellness system gets virtually 50,000 telephone calls weekly, a quantity that spreads out conventional staffing versions slim however is conveniently taken care of with Attuned’s system.

” Attuned provides genuinely innovative AI that develops prompt worth for healthcare facility procedures,” states Lisa Xu, Companion at Limit Ventures. “By concentrating on healthcare facility primary lines, the group developed for the highest possible risks, where depend on, security, and individual influence issue many. Their mix of deep AI proficiency, medical care procedures knowledge, and unwavering security is specifically what medical care procedures leaders have actually been waiting on.”

” What Attuned has actually architected is essentially various: on each and every single telephone call, Attuned has more than six specialized AI representatives operating in show– some concentrated on language understanding, others on security guidance– all running within a system that supplies real-time observability to finish customers,” states Aaron Rosenberg, Companion at AI-focused Radical Ventures. “The group’s comprehensive experience in AI allows them to utilize the most up to date methods, in addition to recognize exactly what these systems can and can refrain from doing, to sew with each other an item efficient in managing a setting as facility as healthcare facility procedures. Many thanks to their first-rate, multidisciplinary group, Attuned is distinctively positioned to change medical care’s front door.”

The firm will certainly proceed progressing its monitored AI system with much deeper and extra innovative EHR combinations to enhance its goal of someday securely and accurately managing 100% of health and wellness system individual interactions.

Concerning Attuned Knowledge

Attuned Knowledge makes it possible for healthcare facilities and health and wellness systems to address every individual telephone call with as much as 70% automation and real-time guidance. Purpose-built for healthcare facility primary lines and the demands of safety-net suppliers, Attuned’s monitored voice AI securely deals with the complete range of telephone calls, from daily demands to immediate circumstances, while giving full functional openness. Hip to assists leaders enhance gain access to, rise individual contentment, and redeploy sources to care. Find out more at attuned-intelligence.com.

Initially introduced October 7th, 2025