New study by Manhattan Associates exposes that tough returns procedures are driving consumers far from brand names, with an astonishing 40% declining to patronize a brand name after an unfavorable experience; emphasizing the demand for sellers to prioritise a smooth and customer-centric returns procedure.
发布者：Dr.Durant，转转请注明出处：https://robotalks.cn/bad-returns-experiences-impact-customer-loyalty/
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