Consumers call business routinely to buy services and products, ask about orders, pay and demand returns. Up until just recently, one of the most usual means for consumers to call business was with call or by engaging with human representatives by means of business web sites and mobile applications.
发布者：Dr.Durant，转转请注明出处：https://robotalks.cn/chatbots-are-on-the-rise-but-customers-still-trust-human-agents-more-2/
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