Leading global provider of materials handling solutions, Interroll, has completed a top-to-bottom refurbishment of its UK headquarters in Northamptonshire to create a new customer hub.
The upgraded facility includes showroom spaces for the company’s range of conveyor and pallet-handling solutions, an updated service workshop space and newly fitted-out offices and meeting rooms for its sales, design and engineering staff.
Campbell Hilton, managing director for Interroll UK, said: “Our growing portfolio of solutions is supported by a promise of outstanding customer service through the whole lifetime of products. That applies right from the feasibility and design stages, through the installation process, to hotline support, spare parts, repairs and retrofits, preventive maintenance and training once a system is in operation.
“The customer hub is the nerve centre at the heart of our UK customer-service operation, and it will help ensure that we lead the market not only in terms of the quality and durability of our products, but also in the standard of support we provide.”
Interroll supplies system integrators and plant manufacturers with a range of platform-based handling solutions including rollers, drives, conveyors and sorters, and pallet and carton flow systems.
The UK headquarters overhaul follows a period of investment in the company’s product portfolio. In 2023, it launched a new high-performance conveyor platform (HPP) aimed at the warehousing and logistics sector and, earlier this year, it partnered with two leading Autonomous Mobile Robotics (AMR) companies to launch a top module that integrates the robots with its Light Good Conveyor Platform (LCP).
Interroll solutions are used in a wide range of sectors including retail – 60% of supermarket checkout tills worldwide are powered by its drivers – warehousing and logistics, manufacturing – including automotive and food & drink among others – and airports.
End-users include leading brands such as Amazon, Bosch, Coca-Cola, DHL, Nestlé, Procter & Gamble, Siemens, Walmart and Zalando.
Campbell Hilton added: “As we celebrate 65 years since Interroll was established, and 10 years of operation from our UK headquarters, launching this state-of-the-art customer hub demonstrates our ongoing commitment to investing in the best possible experience for our customers and end-users.”
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