Meta’s ‘software update issue’ has been breaking Quest headsets for weeks


A photo of the Quest 3, its controllers, and the charging dock.
A Meta Mission 3 on a billing dock.|Picture by David Pierce/ The Edge

Meta upgraded a note on the top of its Quest support site to claim that a “software program upgrade problem” has actually been bricking Mission 2, Mission 3, and Mission 3S headsets. The business composes that while “most” individuals can currently utilize their headsets usually, it’s “proactively servicing settling the problem for all customers.”

That Meta is currently stating it’s servicing a repair “for all customers” might be great information for Mission 2 and 3 owners who’ve reported that Meta would not repair or change their headsets due to the fact that they ran out service warranty. Some Reddit users say the business has actually emailed a verification that they were obtaining out-of-warranty solution for the problem, and a Meta assistance online forum neighborhood supervisor wrote in an update the other day that Meta’s client assistance “must have brand-new instructions on exactly how to sustain customers currently.”

Meta posted on December 6th that there were software program upgrade problems impacting “some brand-new Mission five tools,” yet really did not state Mission 2 or 3 headsets or what software program variation was entailed, either after that or in an earlier variation of the brand-new assistance website message that UploadVR reported today. The business introduced on December 9th that it was rolling out its most recent update, Meta Mission v71, including functions like an overhauled online desktop computer screen link technique and key-board passthrough assistance in online atmospheres.

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发布者:Wes Davis,转转请注明出处:https://robotalks.cn/metas-software-update-issue-has-been-breaking-quest-headsets-for-weeks/

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