Yorkshire Product Packaging Solution (YPS) is pleased to have actually won the Impressive Customer care honor at this year’s Automate UK Honors.
“Customer support goes to the heart of our service so to be acknowledged as exceptional is extremely crucial to us,” commented YPS MD Glyn Johnson. “We last went into and won this honor ten years earlier, yet the group have actually remained to concentrate on this location and to maintain boosting since, so our team believe our solution is currently also far better than it was after that.”
The honor was developed to identify a firm that can show a customer care technique that supplied consumer fulfillment, retention and development. YPS have an organized method to obtaining and acting upon consumer responses and a commitment to market-leading back-up and assistance, confirmed by their design division being the biggest group in business.
The outcome is that business has actually tripled its turn over in the last years. The firm likewise flaunts that 50% of its equipment sales originate from existing clients and they also have clients that have actually remained with them for over three decades!
“We’re really thankful to Automate UK and to their panel of courts for this award. We likewise owe a significant financial debt of many thanks to our clients and their assistance people, which has actually allowed us to maintain expanding. We’re established to maintain our concentrate on seeing to it our clients are sustained in every element of their automated product packaging procedure,” ended Glyn.
The message YPS wins Outstanding Customer Service award initially showed up on Warehouse & Logistics News.
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