Zendesk recently announced the appointment of Craig Flower as Chief Operating Officer. In this role, Flower is responsible for strengthening customer engagement and service across all parts of the business, accelerating the transition to AI, and improving operational performance. His appointment underscores Zendesk’s ongoing AI-first transformation and commitment to delivering exceptional service. – – Flower is a seasoned technology executive who previously served as Zendesk’s Chief Informa…
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